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Cancellation policy

A legal disclaimer | If you have to cancel your appointment or don't show up

If you cancel less than 24 hours before your appointment

You will be charged 50% of the fee, or, you can reschedule your appointment within the same calendar week if possible.

If you  do not show up 

You will be charged the full fee.
 

Why do I need a formal policy for cancellations?  

​To make sure everyone receives the best possible care, I have a cancellation policy.  When you reserve a session, that hour is held exclusively for you. If you cancel your appointments at the last minute or miss it without notice, it can be hard for someone else to fill your spot, and it affects both your therapeutic progress and my ability to manage my schedule effectively.
 

A clear policy helps promote fairness: it honors your commitment to your healing journey and respects the time of others seeking help. It also allows us to maintain consistency in appointments, which is vital for building trust and momentum in therapy. By providing at least 24 hours’ notice when you need to cancel or reschedule, you help keep the process smooth and reliable for everyone involved.
 

Thank you for understanding how important it is to plan ahead.

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My qualifications, registrations & courses completed

Qualifications:

  • Masters in Therapeutic Arts Practice (MIECAT)

  • Certificate in Clay Field Therapy (Institute for Sensorimotor Art Therapy)
     

Registrations:

  • ANZACATA as a professional creative arts therapist 

  • NDIS as a provider for self managed and plan managed clients
     

Other courses completed:

  • Ecotherapy (Gestalt Institute of Equine Therapy)

  • No Bullshit Therapy (Latrobe University)

  • Compassionate Inquiry (Gabor Mate)

  • Graduate Diploma of Science Journalism (Deakin University)

  • Diploma of Horticultural Science (Burnley/Melbourne University)​​​

  • Cert IV Assessor and Trainer (Box Hill TAFE)

Contact & about

stefan@goldenfieldsarttherapy.com.au

 

​Servicing the Ballarat region in Victoria, Australia in person and Australia online.

 

 

604 Barkly St, Golden Point, Victoria, Australia

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